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DRC Integrated Solutions for Healthcare
DRC provides a set of truly innovative,
scientifically tested, and field proven healthcare solutions
that enable healthcare organizations and providers to reduce
medical errors, improve patient safety, and transform an
organization to operational excellence. We assess the
organization, improve the processes, and train to
self-sustain. With over 50 years of applying proven
expertise in engineering, analysis, and training disciplines
within Federal, DoD and Health and Human Services
organizations, DRC has the team, knowledge and experience to
meet your patient safety challenges, improve your
organization outcomes, and reduce your operational costs.
MedTeams®
Program
A teamwork training program that has
Originally developed for high-risk,
high-intensity settings, MedTeams®
is based on documented and tested human factors and crew
resource management (CRM) principles. MedTeams®
has delivered value to more than 100 hospitals and medical
centers throughout the U.S.
The MedTeams®
Model
The MedTeams®
model relies on a train-the-trainer methodology so that each
organization builds inherent capabilities to succeed.
MedTeams® delivery
includes three components:
-
Site Assessment: an on-site
consultation to determine readiness for a teamwork
training plan.
-
Implementation: develops the
instructor cadre, delivers the teamwork training, and
includes performance assessments and implementation
consultations.
-
Sustainment: provides process
improvements and analysis as well as refresher training
to ensure that effective teamwork continues.
Enhanced teamwork skills mean that
providers can deliver clinical services more safely and with
better communication and coordination.
Continuous Process Improvement (CPI)
A key element of DRC's Integrated
Solutions for Healthcare is its unparalleled ability to
offer a full range of CPI methodologies that quickly enables
any health care organization to achieve its desired
standards of operational excellence and strategic
performance goals. DRC's CPI Solutions are based on three
founding principles. These principles permeate DRC's entire
CPI approach and are a key reason why we have become a
leading CPI provider to U.S. healthcare, government,
military and industrial organizations.
-
Strategic Alignment – CPI
deployments must be aligned to the strategic goals of
the organization. Every dollar and person-hour invested
in CPI must count and rapidly move an organization
toward its desired future state.
-
Leverage Existing CPI Capability
and Maturity – CPI clients invest significant time
and money in developing a capable CPI initiative and
level of maturity. DRC thoroughly assesses this
investment, and, through careful gap analysis, ensures
that the existing capability is fully utilized and
previous investments are realized.
-
Achieving Client CPI Self
Sustainment – A successful CPI methodology creates
its own, organic, self-sustaining CPI capability. Every
training session and improvement project that DRC
facilitates is undertaken with this belief in mind.
DRC's Master Black Belts are fully
experienced in the full range of CPI methodologies,
solutions and tools. Through working partnerships with the
industry’s leading experts, DRC's ability to implement
tactical solutions based on the principles of Lean Six Sigma
(LSS), Design for Lean Six Sigma (DFLSS) and Theory of
Contraints (TOC) are unparalleled. DRC trains its Clients in
the full range of methodologies and implements solutions
that are the absolute best for the problem at hand - without
bias toward any one of the recognized methodologies. DRC
ensures that its Clients receive the absolute best CPI
solution - every time – guaranteed.
Leadership Coaching/Mentoring
The demands on healthcare leaders have
increased. Healthcare today is constantly faced with the
challenge of balancing rapid growth in technology, changing
trends in medical care, economic pressures to increase
market share, and a more fluid workforce that responds to
stressors in one environment by moving to another. Add to
that the prevalent lack of leadership training for many
physicians in key leadership positions, and the need for
coaching and mentoring of strong and effective leadership
skills is apparent.
DRC has effectively brought together
consultants with senior leadership experience to work with
hospital executive leaders, department chairs, and directors
to:
-
coach improvement in communication
skills,
-
development of clear expectations,
and
-
staff accountability for
inappropriate behaviors.
Medical Simulation
Simulation is a viable methodology for
training teamwork and communication skills and behaviors.
The healthcare community recognizes that
improving teamwork and communication in hospitals improves
patient safety. Team training is seen as a viable method of
changing cultures in hospital units while promoting critical
thinking, continual learning, and confidence. As simulation
continues to expand into various fields and access to
established centers or equipment improves. The linkage of
team training and simulation practice will continue to grow
and expand resulting in a more flexible and less costly
training environment.
DRC can provide a comprehensive learning
opportunity which includes:
-
training on how to link your
hospital units and simulation center to develop
simulation scenarios appropriate for various staff
needs,
-
instruction on the coordination of
training schedules as a multidisciplinary team, and
-
the management of the logistics
required to deliver the training/simulation program to
your staffs.
Interested in more information?
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