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automated case
management
Automated Case
Management
DRC is dedicated to
delivering integrated case management solutions that help human services
agencies to:
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Better serve clients and communities
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Integrate and automate information
across providers, recipients, and programs, encouraging
a seamless, holistic approach to client services and
case management
Our solution is based on the philosophy
of developing a customized solution that leverages existing
predefined and commercial-off-the-shelf products
specifically tailored to meet your needs.
Starting a full development from scratch
is too expensive and ignores valuable lessons learned from
recent projects. On the other hand, transferring a solution
en masse ignores the unique requirements associated with a
particular state or agency and usually leads to later
changes that are significant and costly. Finally,
incorporating new technology advances in older, more
traditional architectures is difficult and expensive to
achieve and maintain. DRC's customized approach combines the
best of both worlds by allowing lessons learned from past
successful projects to be utilized along with
"best-of-breed" technologies and architectures,
creating a tailored solution to meet each customer's needs.
Automated Case Management solutions
developed by DRC incorporate
- Industry best practices for software
development
- Successful, legislatively
compliant processes and reports
- DRC's Rapid Requirements Definition
Process to quickly create a set of baseline models
- DRC's Model Driven Architecture
coupled with our Iterative Development Process to
quickly generate significant portions of the application
- Proven data conversion methods to
ensure no relevant legacy data is left behind
- Automated testing processes
Our integrated process
combines innovative technology approaches for software
development with award-winning training and performance
support solutions and powerful business transformation
techniques. The end result is a customized case management
solution that is both timely and affordable and embraced by
users who actively participated in its development.
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