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System for Enhanced Reliability, Traceability, Analysis, And Control (SERTAC)  

Challenge

The TRIDENT Guidance Office needed a system to capture data on missile guidance systems from contractors and operators stored in disparate repositories. The system had to integrate data across multiple disciplines and provide secure, worldwide access.

Solution

DRC maintains and operates SERTAC and the associated Guidance Data Warehouse (GDW) Data Systems, which provide an efficient and effective central source for data and services. SERTAC is a web-based system that tracks more than 17,000 components. DRC provides all aspects of Data Warehouse services including extraction, transformation, loading, storing, and retrieving, analyzing and reporting data.

DRC also develops, hosts, and maintains many specialized project web sites that allow collaborative project information storage and exchange with controlled access. DRC developed, implemented and maintains web-enabled workflow/process management systems for several applications. DRC systems provide "the right data at the right time to the right people." All practices adhere to the SEI CMM standard and comply with T9001A requirements.

Benefits/Achievements

Several of the key benefits of SERTAC are that it :

  • Helps the Navy assess vendor quality by providing data on the components provided by each vendor.
  • Permits Navy personnel to "find any part, anywhere" in the system.
  • Accurately describes current performance and forecasts future inventory.
  • Proactively identifies repair problems before they happen.

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