FAI Workforce Development Support

Challenge

The Federal Acquisition Institute (FAI) faces many challenges in improving the knowledge, skills, and abilities of the civilian acquisition workforce. The smaller acquisition workforce is being challenged to deliver the products and services needed to meet agency missions; it needs to be better educated, better trained, more willing to exercise creativity, and possess a wider skill set than in the past.

Solutions

Technology Solutions and Web Content: DRC set up a SharePoint site that is the central knowledge management repository for all of FAI's contractors and staff. We are also responsible for the maintenance of FAI's official public website: www.FAI.gov.
Workforce Solutions: We identified gaps between the current and future acquisition workforce, including those in work competency, staffing challenges, human capital program gaps, and future labor market availability. Our workforce analytics provide the ability to conduct ongoing analyses of federal acquisition workforce data and trends, and to track the progress of new and continuing human capital programs. We also created and implemented a strategic recruitment plan.
Event Planning and Customer Service: DRC plans all of the various learning seminars for acquisition professionals. We have introduced new online tools to increase efficiency.

Benefits/Achievements

After only six weeks, the customer service backlog for event support was eliminated. We made significant improvements in FAI's succession management through a number of strategic recruiting services. We were able to capture data and generate analyses that showed not just where FAI stood, but where it will be in five and ten years.

Interested in more information?